1. Introduction
Welcome, and thank you for choosing this practice for your mental and emotional well-being. This document outlines important information regarding the scope of our services, policies, risks, and your rights as a client. Please read it carefully. Enrolling for therapy or counselling sessions implies your informed consent and forms a binding agreement between you (the “Client”) and Aditya Sarao (the “Therapist”).
2. Counselling & Therapy Services Offered
Mr. Aditya offer individual, couple, and group counselling and therapy sessions and the preferred therapeutic approaches used are Holistic Therapy and Person-Centred Therapy. Services are offered only to individuals aged 18 years and above.
3. Limitations of Practice
Mr. Aditya Sarao is a counselling psychologist and does not diagnose psychological disorders or prescribe medication.
In cases where medical or psychiatric input is required, referrals may be made to appropriate professionals (psychiatrists, physicians, or clinical psychologists).
No emergency or crisis intervention services are provided. If you are experiencing a life-threatening situation, please contact local emergency services immediately.
4. Therapy Outcomes and Risks
While therapy can be deeply transformative, it may also involve emotional discomfort. You may experience:
Sadness, anxiety, guilt, anger, or frustration
Recollection of past trauma or distress
Temporary emotional upheaval before improvement
There are no guaranteed outcomes. Progress depends on multiple factors including your commitment, personal history, and external environment.
You may choose to discontinue therapy at any time. We encourage you to discuss such a decision with your therapist for a healthy closure and, if needed, referrals to other professionals.
5. Scheduling & Session Format
All sessions are conducted online via Zoom.
Standard session duration: 50-90 minutes.
If a session continues beyond 90 minutes, it will be considered the beginning of a new session and charged accordingly.
If a session ends early, the remaining time will not be carried forward to your next session.
Appointments may be rescheduled with at least 24 hours’ notice. One reschedule per session is permitted.
Sessions not rescheduled in time or missed without notice will be counted as complete and charged in full.
Appointments are allocated on a first-come, first-served basis.
6. Billing & Payment
Advance payment is mandatory to confirm all sessions.
Payments once made are strictly non-refundable and non-transferable, regardless of attendance or rescheduling.
Payment receipt is automatically shared by the payment gateway.
For formal invoices (e.g., for taxation), email accounts@adityasarao.com with your payment details.
7. Confidentiality &Limitations
All sessions and records are confidential and will not be disclosed without your written consent. However, confidentiality may be breached under the following legally and ethically permitted situations:
Risk of serious harm to yourself or others
Suspected abuse or neglect of a child, elderly, or vulnerable individual
If required by law, court order, or governmental authority
Only the minimum necessary information will be disclosed, and you will be informed wherever reasonably possible and lawful.
8. Emergency Policy
This practice does not provide emergency or crisis intervention. If you or someone you know is in immediate danger or requires urgent psychological care, please contact local emergency services, a psychiatrist, or a mental health helplinein your area.
9. Consent & Acknowledgment
By enrolling in counselling or therapy with Mr. Aditya Sarao, you confirm that:
You have read and understood the terms outlined above
You agree to participate voluntarily in therapy sessions
You consent to abide by the scheduling, billing, and confidentiality policies
You understand the boundaries of the service and the scope of practice
If you have any questions about this document, you are encouraged to clarify them before beginning the therapeutic process.